Cancellation and Refund Policy

Last updated on 15-11-2023

ATHMA KALARI believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been initiated in the process of shipping them.

• In case of receipt of damaged or defective items please report the same to our Customer Service team. This should be reported within 2 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• In case of any Refunds approved by the ATHMA KALARI, it’ll take 6-8 Days days for the refund to be processed.